Support
Something broken, something confusing, or an idea? There's no ticket system and no account to log into.
You'll get a reply from the person who wrote the app, usually within a couple of days.
Common questions
Lost your data?
Pig Pal keeps fourteen daily backups on each device. Family ▸ Settings ▸ Data & privacy ▸ Restore a daily copy.
Forgotten the parent PIN?
That's the grown-up lock. Tap Forgot PIN? at the gate and use Face ID or your device passcode. On a kid's own device there's no shortcut by design — change it from a parent's phone and it syncs.
A kid forgotten their passcode?
You don't need the old one. Family ▸ Manage ▸ tap the kid ▸ Passcode ▸ Change, or Clear to drop it altogether.
Managing a subscription
Settings ▸ your name ▸ Subscriptions on your device. We can't see or change it from here — Apple handles billing.
Is there an Android or web version?
No. Pig Pal is an iPhone and iPad app, and that's the whole list.
Can you see our family's data?
No. There's no Pig Pal account and no Pig Pal server. Everything stays on your devices, and if you turn on sync it goes to your own iCloud, where we can't reach it. Read the full policy.